Welcome to Premier Imaging, serving patients throughout the Greater Ottawa area. We are here to answer your questions and ensure your experience at our clinic is stress-free and seamless.
From the moment you walk through the door, to any follow up contact that may be required, the Premier Imaging team is at your service.
When you arrive, please check in with our reception team, who will help you get settled and complete any paperwork that may be required.
We understand that you may be feeling nervous or uneasy about your appointment. We'll take all the time you need and answer all of your questions to make sure you're completely comfortable during the process.
To begin, your technologist will review your medical history and any records sent by your referring doctor. We will then discuss the procedure, address any questions or concerns you may have, and ensure you understand what will happen during your ultrasound exam or diagnostic imaging test.
We also understand that waiting for and receiving test results may cause some anxiety and mixed emotions. This is natural and normal. We're here to help answer questions and alleviate any confusion you may be experiencing.
Your technologist can advise you about when you can expect results based on the type of test you came in for. The radiologist may explain the results to you if they are available that day, or send them to your referring doctor.
Your doctor will then contact you to schedule follow-up if required. At Premier Imaging, we want to make this period stress-free and as informative as possible.
We are always available to discuss your results with you and your healthcare team, along with any further options for diagnostic imaging tests that may be helpful.
Read these FAQs to learn more about what to expect at Premier Imaging.
We ask that you arrive at minimum of 15 minutes before your appointment so we can take care of any paperwork that may be required.
Yes, we have convenient paid parking available onsite for all our patients. We are also easily accessible by public transit.
We also have free handicapped parking (with a handicapped parking pass displayed).
To book an appointment at Premier Imaging you can either call us, complete an online form or visit us in clinic during regular business hours.
Please call us to cancel or reschedule an appointment.
Please notify us of any change of plans as soon as you can, so another patient may be able to use the space in our schedule.
In the days before your appointment, you will receive automated phone, text or email appointment reminders from us.
Please call us as soon as possible if you need to cancel or reschedule an appointment.
Yes, our office is able to provide services in French, Russian and Arabic, as well as English.
If you have a language preference, please advise us when booking your appointment.
We are accredited with:
Payment options are: MasterCard, Visa, Cash or debit.
If you are a military patient insured with Blue Cross, bring your Blue Cross card and we will submit your claim directly to Blue Cross.
If you are an immigrant, please bring your immigration document and proof of your identity.
Patients living in the province of Quebec will need to pay for their test in full at the time services are provided.
The patient will receive a receipt and may seek reimbursement from RAMQ (Regié de l’assurance maladie du Québec). Reimbursement, in full or in part, is not guaranteed.
We recommend you check with RAMQ before your appointment.
We'll collaborate with your healthcare team to create a streamlined imaging and diagnostics process. Find out how we can help.
